Informativa sui rimborsi
Return and Refund Policy of Pokijomba Hats
Last update: 2023
1. Returns and Exchanges
Pokijomba Hats does not accept returns but allows size exchanges within 30 days from the date of purchase.
2. Conditions for Exchanges
- For the exchange to be effective, items must be unused and in their original condition.
- Customized or modified hats are not eligible for return or exchange unless there is a manufacturing defect.
- The original purchase receipt must be provided.
3. Exchange Process
- Contact our customer service at pokijombahats@gmail.com to notify your intention to exchange a product.
- We will provide detailed instructions on the exchange process.
4. Defective or Incorrect Items
- In the case of receiving a defective or incorrect item, contact us immediately. We will cover the return shipping costs and provide a replacement product.
5. Changes to the Return Policy
- We reserve the right to make changes to our return policy. Any modifications will be effectively communicated on our website.
Thank you for choosing Pokijomba Hats. If you have any questions about our return policy, feel free to contact us.
Sincerely,
Pokijomba Hats
Carrer de la riera 25, 08500 Vic
Barcelona
pokijombahats@gmail.com
+34 679270757
Last update: 2023
1. Returns and Exchanges
Pokijomba Hats does not accept returns but allows size exchanges within 30 days from the date of purchase.
2. Conditions for Exchanges
- For the exchange to be effective, items must be unused and in their original condition.
- Customized or modified hats are not eligible for return or exchange unless there is a manufacturing defect.
- The original purchase receipt must be provided.
3. Exchange Process
- Contact our customer service at pokijombahats@gmail.com to notify your intention to exchange a product.
- We will provide detailed instructions on the exchange process.
4. Defective or Incorrect Items
- In the case of receiving a defective or incorrect item, contact us immediately. We will cover the return shipping costs and provide a replacement product.
5. Changes to the Return Policy
- We reserve the right to make changes to our return policy. Any modifications will be effectively communicated on our website.
Thank you for choosing Pokijomba Hats. If you have any questions about our return policy, feel free to contact us.
Sincerely,
Pokijomba Hats
Carrer de la riera 25, 08500 Vic
Barcelona
pokijombahats@gmail.com
+34 679270757